We recently purchased a Gasco Scope Electric fire suite from Flames of Richmond. The whole process was painless and stress free, Alex in the Richmond showroom displayed an in depth knowledge of the products along with a most friendly and attentive attitude to our requirements. The product was promptly placed on order, from start to finish we were advised of the order progress via email, with delivery to our door bang on schedule. I would have no hesitation in recommending this company.
We have just had the most wonderful and professional service from Flames of Richmond. We love our new fire and are enjoying the benefit that it brings thanks to wonderful Flames of Richmond.
Zoe and George V
James installed our fireplaces 5 years ago and has always been very helpful and professional. He was one of the very few honest trades people that we used when building our extension. Whenever we have a minor issue with the fireplaces (which is usually down to user error!), he immediately visits to rectify the situation, even though we are not local to the area. I can highly recommend him and his products and he deserves a 5 star rating.